London Borough of Barking & Dagenham Decent Homes

Durkan are pleased to be working with London Borough of Barking & Dagenham on the Decent Homes 17/18 North 1 project to deliver the internal refurbishment works programme to homes in the region.

The contract will run from November 2017 through to March 2018 to properties across the London Borough of Barking & Dagenham. The scope of works to each home will vary, dependent upon the requirements of the block or property identified by Barking & Dagenham Council.

Works include:

  • Kitchen and / or bathroom replacement.

  • Electrical works to kitchen and / or bathrooms.

  • Electrical rewire to whole property where identified.

  • Full Heating System or part.

You will be able to stay in your property during the work. We will endeavour to keep disruption to a minimum but due to the extent of the works and the many trades involved, this inevitably will mean some disruption and inconvenience to you. Our Resident Liaison Officer will discuss the process with you during their initial visits to your home.

Full details of all works are available in your Resident Information Booklet which will be given to you by your Resident Liaison Officer or is available to download below.


Our Resident Liaison Officers (RLO) are your first point of contact on a day-to-day basis and can be found at our site office, located next to Fambridge Road (Dagenham RM8 1NS).

Due to the size of this refurbishment project we have allocated four RLOs to work with you. You will be informed of your RLO when contacted with a start date for your works.


Your RLOs are:

Rai Akhtar
07837 475 351

Tracy Ballinger
07766 504 453

Summer Aston
07973 520 184

Shariff Juneja
07776 136 085


Working hours are 8am to 5pm, Monday to Friday. Please leave a message if you are contacting your RLO outside of this time.


If an emergency relating to works being carried by Durkan occurs outside of working hours, please contact our emergency number on 0800 917 5987.